FAQ

We are closed and unable to support your doctor on public holidays.

Please feel free to contact us for more details.

Please call reception on (02) 7228 8333 to book an appointment. Alternatively, please complete our Request Appointment Online Form and our staff will contact you to arrange an appointment time.

If an urgent appointment is needed please ask your referring doctor to contact our team directly and we will attempt to facilitate this with your doctor.

Please feel free to contact us for more details.

A referral is essential for Medicare rebate but not for a consultation.

Please feel free to contact us for more details.

Initial consultations take from 45 to 60 minutes, and involve a comprehensive assessment and examination.

During a neurological examination, the neurologist reviews the patient’s health history with special attention to the patients current condition and the symptoms you’re currently experiencing. The patient then takes a neurological exam. Typically, the exam tests vision, strength, coordination, reflexes, memory, reasoning and problem-solving abilities and sensation. This information helps the neurologist determine if the problem is in the nervous system.

The results of your test will help your neurologist determine if your problem stems from the brain or nervous system. You may need further testing to confirm a diagnosis or determine which treatment is best for you.

At the end of the consultation, your doctor will usually devise a plan of investigation and further treatment which will be discussed with you and confirmed via a detailed letter to your referring doctor.

Please arrive 15 minutes early for registration and to fill in a patient questionnaire.

Existing patients of the doctors we support are responsible for bringing a valid referral (GP referrals are valid for 12 months, Specialist 3 months).

Having a referral enables patients to get a Medicare rebate.

To prepare for your consultation:

• Write down your symptoms and keep track of anything that seems to trigger them. Take note of how long your symptoms last, if any new ones develop, and all other changes that might be relevant.
• Bring along your other health information including medications, allergies, previous illnesses, and your family’s history of disease.
• Make a list of any questions that you have.
• Have your previous test results sent to your neurologist, or bring them to your appointment.
• Consider bringing friend or family member to your appointment to help you take notes, and make sure you don’t miss anything.
• Ask your neurologist about a follow-up appointment so that you know when you’ll next see them and can be prepared.

Don’t be afraid to ask questions, especially if you’re confused about something. Make sure you understand your diagnosis and treatment and any further steps you need to take.

Please bring the following to your appointment for your doctor’s consideration and to facilitate our provision of administrative support::

• Referral letter from your GP, family physician or other doctor
• A list of all your medications including doses
• Your Medicare card, Veterans’ Affairs card, Age or Disability Support Pension Card
• Your actual X-rays, MRIs and CT scans; copies of results of relevant tests, and any other relevant information
• A friend or family member (if you wish)

A request for a test is different from a consultation. Like any other diagnostic testing (e.g. MRI and other scans) you are referred just for the test and your referring doctor will then interpret the results and discuss further management or actions.

Fax:  (02) 7228 8339

Email:  bookings@nnpl.com.au

Address:  Suite 504, The SAN Clinic, 185 Fox Valley Road, Wahroonga NSW 2076

Visit our CONTACT web page:  Click here

You are welcome to call our clinic and speak to our receptionist and leave a message. Either the staff or your doctor, depending on the circumstance, will get back to you.

We provide the doctors we support with facilities to provide Medicare Easyclaim. The independent neurologists offer discounts to pensioners and bulk-bill their Veteran affairs patients.

The doctors we support also accept Eftpos and cash.

Your doctor’s room is located within the Sydney Adventist Hospital (The San) in Wahroonga.

Within the San hospital, they are located in the SAN CLINIC. The SAN CLINIC is building number 2 and the best parking station is P2.

Paid Parking: P2

The San Clinic P2 has automated paid parking onsite for patients and visitors, it’s secure car parking. 

Enter the Hospital via the main entrance at the traffic lights on Fox Valley Road (Entry 1 – White Road). Continue past Emergency and enter the P2 car park via the boom gate to the left. Take a ticket at the boom gate.

Take your ticket and present it to staff for validation in order to be entitled to a discounted fee.

We recommend you do not leave your parking ticket in your car.  Pay stations are located near hospital entry points for cash and credit card payments, and you can also pay by card at the exit boom gates.

To exit the car park, insert your ticket into the slot at an exit boom gate station. If paid, the boom gate will rise. If paying by credit card here, follow the instructions on the machine.

Pick-Up and Drop-Off Zone:

Located adjacent to the multi-deck car park (P1) and allows access to the main hospital on Level 2.

The pickup / drop off zone offers 20 minutes of free parking as well as an entrance to the multi-deck car park (fees applicable) should you need to stay longer.